Status | ID | Priority | Type |
Closed | 31635 | Critical | Bug |
Profile | Reply |
krivcovClient | I updated the components from version 13.2 to 17.2. Attached files: |
User | Description | Posted On |
krivcovClient | May be this is reason Code | |
krivcovClient | ||
krivcovClient | code in the attachment Attached files: | |
MariyaVoytovichAgent | Hello krivcov! I apologize for the delayed response. Regards, | |
MariyaVoytovichAgent | Hello krivcov! Your template is obsolete, because of this error occurs. Feel free to contact us if you have any questions. Regards, | |
krivcovClient | I was customize my new custom template, It did not help. | |
Dmitry AlhimovichAgent | Hello, After some investigation work, we found out that this issue can be resolved by some changes in web.config file (in web app that you run). You should change the row <pages theme="Office2010Blue" controlRenderingCompatibilityVersion="3.5" clientIDMode="AutoID" /> by removing "theme" attribute. The correct row should be: <pages controlRenderingCompatibilityVersion="3.5" clientIDMode="AutoID" /> Please try this fix and let us know if it works. | |
krivcovClient | Thank you, Dmitry! That helped! |