How to submit a confidential support ticket?
| Status | ID | Priority | Type |
| Closed | 24024 | Minor | Question |
| Profile | Reply |
Alex Miller
Client
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I see that all the tickets are visible to all. Is it possible to submit confidential tickets? Thanks |
Replies
| User | Description | Posted On |
Sasha (Xafari Support)
Client
|
Hello Alexandre,
Unfortunately, this feature is not supported in this version of tickets.
Regards, Sasha. |
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Alex Miller
|
Hello Sasha, Ok. I understand it's not supported by the ticket system. But is there any way I can send a confidential support request (for example by email) ? |
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Sasha (Xafari Support)
Client
|
Hi,
You can send a confidential support request by email info@galaktika-soft.com.
Thanks, Sasha. |
