I see that all the tickets are visible to all. Is it possible to submit confidential tickets?
Thanks
Hello Alexandre,
Unfortunately, this feature is not supported in this version of tickets.
Regards, Sasha.
Hello Sasha,
Ok. I understand it's not supported by the ticket system. But is there any way I can send a confidential support request (for example by email) ?
Hi,
You can send a confidential support request by email info@galaktika-soft.com.
Thanks, Sasha.