I sent the activation request to email@example.com last Friday. It's been 5 days now and I haven't received any reply
Thank you for contacting us through the support service. Unfortunately, we had problems with mail. Sorry for the inconvenience.
We have already sent you an activation key. Please tell us if you received a letter.
Feel free to contact us if you need further assistance or have additional questions.
Regards, Mariya On behalf of Xafari Client Services Team
I got the activation key, thank you